Contact Technical Support

Please contact RT-4000 PRO technical support team for product issues including general to advanced technical questions, softwares issues, repairs and more. Our expert team is ready to help you by email or phone.

When contacting Tech Support, be prepared to answer the following questions:

What tool model is it? What is the tool's serial number? Is the internal software up to date? Updating your tool solves the majority of issues.
If you are working on a vehicle, what car make, model and year are you servicing?