Terms and Conditions

Terms of Use

This Terms of Use (“Terms”) outlines terms and conditions as they govern your use across all of our websites (“our Sites”).  

JSP currently owns or operates the following brands: Steelman, Protocol Equipment, 212 Performance, Maxilla, SpeedJaw, Illuminator, Prolock, Moab Supply, Boundary, and others. We also license several brand names and operate websites under those brands. Each website also has it’s own Terms of Use so please be sure to consult with the website that you are using to understand JSP's terms for that website or application.

 

BY USING OUR SITES, YOU ACCEPT AND AGREE TO BE BOUND BY THESE TERMS AND OUR PRIVACY POLICY.

Our Terms were updated on January 1, 2020.

Privacy Policy

We respect your privacy and have outlined how we collect and use personal information in our Privacy Policy. You can view it here.

Orders & Payments

All prices are listed in U.S. Dollars and subject to change. In the event of a pricing error, we reserve the right to refuse or cancel an order placed. Payment is required at time of purchase. We accept all major U.S. credit cards including Visa, MasterCard, American Express, and Discover as well as options like Amazon Pay and PayPal. Once you place your order, your credit card is charged for the amount of your order including tax and shipping charges.

The Sites should only list items that are in-stock. However, inventory discrepancies can arise. We reserve the right to correct any errors, inaccuracies, or omissions on Our Sites at any time without prior notice. If we are unable to ship your item, we will cancel the order and notify you within 3 business days of the date you placed your order.

We reserve the right to limit order quantities or cancel orders without reason or notice. If we modify or cancel your order, we will contact you using the email and/or phone number provided with your order. Items purchased on Our Sites are not intended for resale. Orders placed by unauthorized vendors and resellers will be cancelled.

Returns & Exchanges

We accept returns for new, unused products in original packaging within 60 days of your order date. In most cases, we'll refund 100% of your order, but we do reserve the right to withhold up to 25% in restocking fees for irregular returns. Items with a manufacturing defect will be replaced free of charge. If you order the wrong size item(s), we provide free size exchanges. You must contact us to exchange your item within 60 days of the order date. To initiate a return or exchange, please contact us or email support@jsproducts.com. Your refund will be issued within 7 days of receiving the returned items and will not include original shipping costs.

Accuracy of Content

JSP does its best to ensure all content, product descriptions, images, prices, and other information on Our Sites are accurate. However, we do not warrant or guarantee that any information on Our Sites is accurate, complete, or error free. If you find an inaccuracy, please contact us so we can correct it.

Copyright

All content on Our Sites including, but not limited to, product descriptions, trademarks, logos, text, photos, icons, drawings, graphics, and website code and design ("Content"), are protected under U.S. copyright laws. This Content is provided to you solely for your personal and non-commercial use. Commercial use is strictly prohibited. 

Indemnity

You agree to indemnify and hold JSP, its parents, affiliates, subsidiaries and their respective directors, officers, managers, members, employees, agents, attorneys, contractors, licensors, manufacturers and suppliers harmless against any and all claims, losses, liabilities, expenses (including attorney’s fees), damages and costs, made by any third party arising from your use of our Sites or your violation of these Terms.

Third Party Links

Our Sites may contain links to third party websites, which are not owned or operated by JSP. JSP does not endorse, guarantee, or accept responsibility for the content or products on any linked website. The links are provided only as a convenience to our users.

Modification

JSP, in its sole discretion, reserves the right to modify, revise, add to, and update these Terms at any time. Any updated or additional terms will be effective immediately upon notice by reasonable means, including posting to Our Sites.

Termination

These Terms are effective unless and until terminated by either you or JSP. You have the right to terminate these Terms at any time by discontinuing use of Our Sites. JSP reserves the right to deny your access to Our Sites without notice, if we deem you fail to comply with these Terms.

Disclaimer of Warranty

ALL INFORMATION, PRODUCTS, AND SERVICES ON OUR SITES ARE PROVIDED "AS IS" WITHOUT ANY WARRANTY OF ANY KIND, AND JSP EXPLICITLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES OF TITLE OR NON-INFRINGEMENT. JSP MAKES NO WARRANTY THAT OUR SITES OR OUR SITES SERVER, ITS FUNCTION, DOWNLOADABLE CONTENT, OR ANY SERVICES PROVIDED WILL BE UNINTERRUPTED, ERROR-FREE, ACCURATE, COMPLETE, VIRUS-FREE, SECURE OR MEET YOUR REQUIREMENTS OR EXPECTATIONS. JSP IS NOT RESPONSIBLE FOR ANY DAMAGES INCURRED AS A RESULT OF YOUR USE OF OUR SITES, AS YOUR USE OF OUR SITES IS DONE AT YOUR OWN RISK.

Limitation of Liability

JSP SHALL NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES RELATED TO THE USE OF OUR SITES, INCLUDING, BUT NOT LIMITED TO ANY LOSS OF PROFIT, LOSS OF DATA OR GOODWILL, COMPUTER DAMAGE OR SYSTEM FAILURE, SERVICE INTERRUPTION, OR CLAIMS RELATED TO ERRORS OR INACCURACIES, WHETHER BASED ON CONTRACT, TORT, WARRANTY, PRODUCT LIABILITY OR OTHER LEGAL THEORY, AND WHETHER OR NOT JSP HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL JSP’S TOTAL LIABILITY FOR ANY AND ALL CLAIMS RELATED TO YOUR USE OF OUR SITES EXCEED THE TOTAL AMOUNT, IF ANY, THAT YOU PAID TO JSP FOR OUR PRODUCTS OR SERVICES OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS LESS.

Governing Law

These Terms are governed by, construed, and enforced exclusively in accordance with the laws of the State of Nevada. All disputes arising from these Terms shall be resolved entirely in the state or federal courts of the State of Nevada. You consent to the jurisdiction and venue of these courts by use of Our Sites.

Contact Us

If you have any questions or concerns about our Terms, please contact us or email support@jsproducts.com.